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● We support pre-delivery refunds, which means you can request a refund before we deliver your order.

● We support partial refunds in the following cases: 
① We have received your request, and we cannot continue delivery due to irresistible reasons.

● No refunds for our virtual goods once delivered. “Delivered” means you've accepted the deal in the game.

You can always contact us for any refund questions through our contact form or our live chat.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if you receive the wrong item, so that we may evaluate the issue and make it right. Do get in touch if you have questions or concerns about your specific item.

Notes
Please note that any orders that have been completed for more than 7 days will not be eligible for a refund for any reason.